1. Processing Time
Orders are typically processed within 2–7 business days. During high-demand periods, processing times may be slightly extended. You’ll receive a confirmation email with tracking information once your order has shipped.
2. Shipping Times
We ship worldwide! Estimated delivery times:
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USA: 7–13 business days
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Europe: 7–15 business days
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Rest of the world: 10–20 business days
Note: Delivery times may vary based on your location, customs processing, and local carrier delays.
3. Shipping Costs
Shipping fees are calculated at checkout based on your destination and selected shipping method.
We offer free shipping on qualifying orders — keep an eye out for promotions!
4. Tracking Your Order
Once your order ships, you’ll receive an email with a tracking number and link to follow your package. Please allow 1–3 days for tracking info to update.
5. Customs & Import Duties
International orders may be subject to customs duties or import taxes. These charges are the responsibility of the buyer and vary by country. We are not responsible for delays caused by customs.
6. Lost or Delayed Orders
If your order is delayed beyond the estimated delivery time, please contact us at support@driphoops.com.
We’ll investigate the issue and do our best to resolve it as quickly as possible.
7. Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for packages lost due to incorrect or incomplete addresses.
Questions?
If you have any questions or concerns about shipping, feel free to reach out to us at:
📧 support@driphoops.com